We have supported the MHS GENESIS electronic health record (EHR) modernization since its inception. We played a key role in the deployment of medical and dental military treatment facilities. Our team has accumulated an in-depth knowledge of the business, clinical, and technical requirements that determine how legacy military health applications integrate with the Cerner platform on which MHS GENESIS is built. We are a prime contract provider of critical IV&V and T&E services, Cerner and Henry Schein Dentrix workflow alignment, deployment, and post-
Our PMs reflect the highest level of facilitation, communication, and organizational skills to deliver on time and on budget consistently.
We deliver Enterprise Architecture services that provides governance that streamlines IT activities, facilitates collaboration, and ensures compliance.
We provide capability-based planning that focuses on business outcomes.
Agencies must develop new processes to handle omni-channel approaches and gain the agility to reduce time to market. Too many businesses are held hostage by their homegrown and legacy solutions, and cannot efficiently onboard new partners and new sources of revenue. This limits their ability scale and grow.
IT modernization is the process of managing or moving away from aging software and hardware solutions and often involves consolidating systems and workflows in favor of more automated, innovative solutions.
We work closely with our clients and partners to develop customized solutions that deliver enterprise IT modernization, and solve our client’s unique enterprise challenges by enterprise IT modernization solution tailor-made just for you.We focus on bringing your IT infrastructure up to date while addressing operational challenges such as efficiency, security and agility
Our process management and engineering experts use:
Managed services approach with deep roots in ITIL Service Management integrated into our proven Quality Management System
We assist government customers in understanding and responding to emerging and persistent challenges.
Advisory and assistance services can include:
We integrate existing and often disparate systems that focuses on increasing value to the customer.
Our software experts deliver on an array of platforms from Legacy to Web.
Teknogence uses emerging technologies to build scalable AI products that optimize resources by identifying inefficiencies, redundancies, and cost-saving opportunities. Teknogence provides structured data analysis and natural language processing (NLP) services for the Health and Human Services Department’s Buy Smarter Initiative, interpreting over two million procurement history documents to find one $750 million in cost savings.
Our support helps clients better understand their customers, developing a data-driven strategy for enterprise acquisition. Our groundbreaking customer support platform harnesses machine learning to deliver an 80% decrease in time to resolve both internal and external customer workflows while reducing cost of operations. It eliminates human triaging by automatically converting incoming messages into cases and tickets with appropriate summary, classification, and routing. Our ML-based solution is language-agnostic so you can have seamless connectivity to any knowledge system or CRM whether it be SalesForce, SAP, Oracle or Pega.
We provide expertise in IT operations and maintenance services by defining and creating a process of monitoring, upgrading, and maintaining an organization’s applications and IT infrastructure on a continuous basis. IT O&M is critical in keeping IT systems and networks secure and operating effectively and efficiently.
In support of IT operations and maintenance, we offer the following services for our clients:
We develop test cases, test reports, and test documentation for system integration testing, interoperability testing, and performance testing. By catching defects early in software development, we sharpen product performance to maximize return-on-investment. We learn the business behind the systems we test, diagnosing problems as they emerge.
We fully validate functionality while streamlining workflows, saving money by eliminating redundancies. Teknogence plays an instrumental role in modernizing the new electronic healthcare record system for the DoD by testing Cerner Millennium, which the military calls MHS GENESIS, a platform that supports 9.6 million healthcare beneficiaries.
Our experts deliver guidance and management to our client’s evolving and demanding environments.