What we do

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Health IT

We have supported the MHS GENESIS electronic health record (EHR) modernization since its inception. We played a key role in the deployment of medical and dental military treatment facilities. Our team has accumulated an in-depth knowledge of the business, clinical, and technical requirements that determine how legacy military health applications integrate with the Cerner platform on which MHS GENESIS is built. We are a prime contract provider of critical IV&V and T&E services, Cerner and Henry Schein Dentrix workflow alignment, deployment, and post-

  • Cerner Workflow Alignment
  • COTS Integration Test Activities
  • IOC and Go-live Support
  • Configuration and Integration Testing
  • Initial Operation and Test and Evaluation (IOT&E)
  • Deployment and Post Implementation Support

Program Management

Our PMs reflect the highest level of facilitation, communication, and organizational skills to deliver on time and on budget consistently.

  • Corporate Shared Services; Contracts, Finance, Recruiting, and HR
  • Certified Project Management Professionals (PMPs)
  • Financial Management
  • Risk Management
  • Contract Management
  • Change Management
  • Relationship Management
  • Strategic Management

Enterprise Architecture

We deliver Enterprise Architecture services that provides governance that streamlines IT activities, facilitates collaboration, and ensures compliance.

  • Architecture Modelling and Artifact Development
  • Solutions Architecture
  • Data Architecture
  • Business Enterprise Architecture

Planning Support

We provide capability-based planning that focuses on business outcomes.

  • Business IT alignment
  • Organizational Data and Information Strategy
  • Strategic Planning
  • Roadmap Management
  • Technology Management

IT Modernization

Agencies must develop new processes to handle omni-channel approaches and gain the agility to reduce time to market. Too many businesses are held hostage by their homegrown and legacy solutions, and cannot efficiently onboard new partners and new sources of revenue. This limits their ability scale and grow.

IT modernization is the process of managing or moving away from aging software and hardware solutions and often involves consolidating systems and workflows in favor of more automated, innovative solutions.

We work closely with our clients and partners to develop customized solutions that deliver enterprise IT modernization, and solve our client’s unique enterprise challenges by enterprise IT modernization solution tailor-made just for you.We focus on bringing your IT infrastructure up to date while addressing operational challenges such as efficiency, security and agility

  • Modernize infrastructure and applications to keep pace with the expectations of customers, employees and stakeholders.
  • Identification of functional gaps, operating costs and compliance problems.
  • Using DevSecOps, Agile, Continuous Integration Continuous Delivery (CI/CD), and Cloud Platforms to execute a Digital Transformation Strategy.
  • Application Assessment: Baselining the existing application portfolio using Software intelligence to understand software health, quality, composition, complexity, and cloud readiness to start segmenting and prioritizing applications for various modernization options.
  • Application Discovery: Applications components are strongly interlaced implying a requirement for understanding the complexity and resolving the interdependencies of the software components.
  • Migration: Migration of languages and middleware to higher versions, legacy databases to RDBMS or No-SQL. Application migration from one OS to another OSusing automated parsers and converters for high efficiency.
  • Cloud Migration: Migration of legacy applications to cloud platforms often using a methodology to segment and prioritize apps into different models (Rehost, Refactor,Revise, Rebuild, Replace).
  • Re-engineering: A technique to rebuild legacy applications in new technology or platform, with same or enhanced functionality – usually by adopting Microservices and/or SOA.

  • Re-hosting: Running the legacy applications, with no major changes, on a different platform. Business logic is preserved as application and data are migrated into the open environment. This option only needs the replacement of middleware, hardware, operating system, and database. This is often used as an intermediate step to eliminate legacy and expensive hardware
  • Package implementation: Replacement of legacy applications, in whole or part, with off-the-shelf software (COTS) such as ERP, CRM, SCM.

Business Process Re-Engineering

Our process management and engineering experts use:

  • Industry best practices to capture the current state and develop the future state.
  • Lean and Six Sigma black belt expertise for quality management
  • On-going evolution and process management to support lasting integrity and relevance
  • Refocus company values on customer needs
  • Redesign core processes, using information technology to enable improvements
  • Improve business processes across the organization

Managed IT Services

Managed services approach with deep roots in ITIL Service Management integrated into our proven Quality Management System

  • 24×7 Monitoring & Management of Critical IT Systems
  • Application Management – Office 365, SharePoint, Custom apps and more
  • Incident Management (Tier 1-3 support)
  • Managed Backups and Disaster Recovery
  • Security Management
  • IT Advisory & Consulting
  • Service Level Reporting
  • Infrastructure Management
  • IT Best Practices and Recommendations
  • Technology Consulting

Advisory & Assistance Services (A&AS)

We assist government customers in understanding and responding to emerging and persistent challenges.

Advisory and assistance services can include:

  • Subject Matter Expert (SME) review of critical issues
  • Research and analysis of innovations by industry, education, and foundations
  • Access to knowledge and skills of highly qualified experts
  • Development of alternate solutions/courses of action that address complex issues
  • Support to and improvement the operation of organizations
  • Evaluation and optimization of processes for employing managerial and hardware systems

Systems Integration

We integrate existing and often disparate systems that focuses on increasing value to the customer.

  • Integrated service offerings for end-to-end global applications lifecycle management
  • Deep enterprise application integration solutions capabilities
  • Knowledge management consulting
  • Business application consulting
  • Domain Driven Enterprise Architectures

Software Development

Our software experts deliver on an array of platforms from Legacy to Web.

  • Proven SDLC with a strong SEI-CMMI foundation
  • Experts in both Waterfall and Agile development methodologies
  • Breaking down Monolithic application into independent deployable Microservices
  • JAVA Enterprise Edition, Spring Boot, Spring Cloud, Spring IO, Kafka Publish-Subscribe and Queue implementation
  • DevSecOps implementation using CI/CD, Kubernetes, Zookeeper, Jenkins
  • On-Premise to cloud migrations on Amazon Web Services, Microsoft Azure and Google cloud
  • Coldfusion
  • Microsoft SharePoint Services MOSS 2010
  • Microsoft .Net 4.0, Visual Studio, C# and ASP.net
  • Legacy Migrations and Web-enablement

Artificial Intelligence &
Machine Learning

Teknogence uses emerging technologies to build scalable AI products that optimize resources by identifying inefficiencies, redundancies, and cost-saving opportunities. Teknogence provides structured data analysis and natural language processing (NLP) services for the Health and Human Services Department’s Buy Smarter Initiative, interpreting over two million procurement history documents to find one $750 million in cost savings.

Our support helps clients better understand their customers, developing a data-driven strategy for enterprise acquisition. Our groundbreaking customer support platform harnesses machine learning to deliver an 80% decrease in time to resolve both internal and external customer workflows while reducing cost of operations. It eliminates human triaging by automatically converting incoming messages into cases and tickets with appropriate summary, classification, and routing.  Our ML-based solution is language-agnostic so you can have seamless connectivity to any knowledge system or CRM whether it be SalesForce, SAP, Oracle or Pega. 

Operations and Maintenance

We provide expertise in IT operations and maintenance services by defining and creating a process of monitoring, upgrading, and maintaining an organization’s applications and IT infrastructure on a continuous basis. IT O&M is critical in keeping IT systems and networks secure and operating effectively and efficiently.

In support of IT operations and maintenance, we offer the following services for our clients:

  • Help Desk Support
  • Tier 1, 2, 3, & 4 supports
  • Network and Systems Administration
  • Database Administration
  • Application and Hardware Support
  • Configuration Management
  • Software Maintenance and Upgrades
  • IT infrastructure optimization
  • WAN/LAN operation support
  • Data Backups

Test and Evaluation (T&E) / Independent Verification & Validation

We develop test cases, test reports, and test documentation for system integration testing, interoperability testing, and performance testing. By catching defects early in software development, we sharpen product performance to maximize return-on-investment. We learn the business behind the systems we test, diagnosing problems as they emerge.

We fully validate functionality while streamlining workflows, saving money by eliminating redundancies. Teknogence plays an instrumental role in modernizing the new electronic healthcare record system for the DoD by testing Cerner Millennium, which the military calls MHS GENESIS, a platform that supports 9.6 million healthcare beneficiaries.

  • Better Business Process Through Automation: conduct error-free automated test events while relying on our test automation to save time and money by reducing tedious manual processes and their associated costs.
  • Pioneering Software Code Quality Checking (SCQC) Support: Reduce software maintenance and reduce software lifecycle costs by detecting defects, vulnerabilities, and poorly written code early in the SDLC.
  • Test Methodology for Agile Transformation: Work with a team that defines test-driven development for Agile Scrum methodology, providing the deliverables, tools, and workflows for Agile transformation.
  • Test Environment Build out: We duplicate global deployment system environments, mirroring complex, real-world operations.
  • Operations Support for Test Environment Readiness: validate that environment are stable and ready for test events with integrated system, database, and network technical administration for local and remote networks, physical and virtual servers, and clinical desktop machines.

Cybersecurity

Our experts deliver guidance and management to our client’s evolving and demanding environments.

  • Risk Management
  • RMF and process modeling to support RMF C&A Requirements
  • IAVA Management
  • Policies and Procedures for ASD and DISA STIG Checklist
  • Testing and locking down/hardening of systems for RMF
  • Antivirus programs, firewalls, and intrusion detection systems
  • DDos attack prevention
  • Network penetration testing, auditing and protection
  • Wireshark to test IT systems for network vulnerabilities
  • Nmap – Network Mapper tool to scan networks and IT systems to find existing vulnerabilities